Meet the Finalists 2025 | Quest TEMi Awards

Talent Mobility Champion of the Year

This award honours an in-house talent mobility professional who has driven meaningful change, influence, or improvement in their organisation. Whether through innovative thinking, cross-functional leadership, or people-first approaches, this individual demonstrates what it means to be a champion of talent mobility.

Sponsored by

Lisa Goggin — Global Mobility Lead, Canva

ENTRY HIGHLIGHTS

Lisa led a whole-of-program reset at Canva, shifting from a one-size-fits-all approach to a scalable, capped core-flex model guided by “people first” design. She paired rigorous discovery (200+ surveys/interviews) with a cross-functional “stakeholder road trip” to align Finance (forecasting), TA (simplicity), leaders (IPO-readiness) and employees (choice and equity). Outcomes included 34% cost savings, 1.55x greater dollar value in packages, and ~20 hours per week returned to the team through automation—while improving the employee experience with empathetic, human-led support from a new relocation partner. Lisa’s submission demonstrates subject-matter depth (challenging spend myths, leading an RFP grounded in experience not just automation) and clear people-centred leadership that made mobility a true talent enabler for a fast-scaling, global company.

Natasha Wilson — Senior International Mobility Specialist

ENTRY HIGHLIGHTS

Natasha used a rare in-house international assignment to Europe to build global consistency and elevate mobility’s role across regions. She introduced standard ways of working, upskilled managers on setting assignment objectives, improved pre-departure and repatriation planning, and streamlined duplication between people and payroll teams. As Arup kicked off its “Mobility Reimagined” transformation, Natasha stepped into project management, stood up a unified global initiation process that feeds an online planning tool, and ran interactive workshops with TA, Finance/Payroll and People teams to demystify mobility and co-create clearer roles. Grounded in her own assignment experience, she embedded inclusive language, centralised resources, and maintained ongoing check-ins with relocating employees—turning lived empathy into better policy and practice. The result: stronger regional partnerships, smoother processes, and a visible shift from back-office function to strategic business partner.

Team Excellence in Mobility

This award recognises teams who have delivered exceptional outcomes through effective collaboration, innovation, and operational excellence across the talent mobility landscape for a specific project. Whether spanning HR, Talent Mobility, Finance, Risk, Legal, Tax or Payroll, this award highlights teams who have delivered strategic or operational improvements or innovations that benefit employees, organisations, or the industry.

Sponsored by

Capgemini Australia – Global Mobility Team

ENTRY HIGHLIGHTS

Capgemini Australia’s International Mobility team—Claire Springthorpe, Sabera Mamsa and Nicole Amaral—became the connective tissue across HR, Talent Acquisition, Payroll, Finance, IT and the global implementation group, working across time zones to co-design a clear, end-to-end onboarding/offboarding pathway for international moves. They mapped complex steps, built decision points for visas and relocation, created knowledge-base articles, training and guides, and stood up dashboards/SOPs so every function understood its role. As an early-wave country, their solution became the blueprint for later rollouts, they met go-live timelines, and they lifted day-to-day service quality—handling 750 AskHR tickets since 1 July 2024 and closing 746 within 24–48 hours while preparing a Mobility chatbot and improving self-service via Ask Adam and Workzone.

This submission stood out for exemplary teamwork—disciplined collaboration, practical innovation and reliable delivery that other regions now follow.

Newmont (APAC Global Mobility Team)

ENTRY HIGHLIGHTS

Danae Bentley, Jose Clossi and Maria Oras – navigated a high-stakes post-acquisition environment by acting as a cross-functional hub—aligning Legal, Payroll & Tax, Talent Acquisition, HR and external advisers to keep people supported and the business moving. They introduced clear, values-aligned PR sponsorship criteria, daily case-escalation huddles, decision logs/playbooks, tax briefings for PR applicants, and tailored frameworks for complex PNG/Australia cases—turning ambiguity into consistent, human-centred operations. The approach delivered tangible outcomes: 100% immigration compliance, a 63% reduction in renewal/PR processing time (8 weeks → ~3 weeks), 94% retention of visa-holding employees in critical roles, a 320% rise in PR applications, and ~$320k in cost savings by transitioning staff from temporary visas to PR—while employee support scores lifted to 9.3/10.

This submission stood out for disciplined, compassionate execution—blending cross-functional teamwork with practical innovation to produce measurable, enterprise-level results.

ResMed Global Mobility Team

ENTRY HIGHLIGHTS

Led by Jovina Rasiah (Global Head of Mobility) and Donna Mufida (Manager, Global Mobility), with Angela Wong, Shamie Selvanathan and Stanley Alphans, ResMed’s Global Mobility & People Shared Services team worked as one, partnering closely with the PSS and People Systems teams to co-design SOPs, training and clear workflows that lifted day-to-day delivery. They rebuilt initiation through mandatory Workday e-forms and a structured review step to reduce rework and errors, while expanding PSS ownership across core mobility processes to free the mobility leads for higher-value work. The result: a smoother, more consistent employee experience and measurable gains, including ~USD 53k annual savings from the PSS transition, additional automation and training efficiencies, and 92% satisfaction (4.6/5) from mobile employees. This submission stood out for exemplary cross-functional teamwork that translated into scalable SOPs, cost efficiency and a clear uplift in employee experience

Mobility Transformation of the Year

This award recognises organisations or individuals that have introduced transformative change to the way they manage talent mobility. Whether driven by technology, ESG goals, remote or hybrid work models, business travel and safety initiatives, or the launch of a new mobility program, this award honours innovation that has tangibly improved how work gets done across borders.

Sponsored by

A2Milk

ENTRY HIGHLIGHTS

A2 Milk undertook a targeted supply-chain transformation with a clear talent mandate. With no global mobility policy at the outset, a cross-functional team (People & Culture/Performance & Reward, Tax and Talent Acquisition) partnered with a Big Four adviser to design a competitive mobility proposition to attract quality, regulatory and infant-formula product-development expertise into Auckland. Policies launched in November 2024, an external mobility partner was onboarded in December, and the first international hire arrived on 21 January 2025—part of a cohort recruited from Singapore, Malaysia, the Philippines and China. The initiative met its KPI to fill nine priority roles by Q3 FY25, reduced People & Culture admin by ~8 hours per week, and accelerated capability building with increased productivity and output. This submission stood out for the end-to-end execution and measurable business impact—policy built fast, hires delivered on time, and KPIs achieved.

Capgemini Australia

ENTRY HIGHLIGHTS

Capgemini’s AU/NZ Mobility team used the global roll-out of SuccessFactors as a catalyst to redesign how moves are initiated, tracked and supported. As one of the first countries live, the team co-authored process maps for long- and short-term assignments, permanent transfers and visa-supported hires, trained HR and TA on the new ways of working, and fed design changes back into the global program—becoming a blueprint for later waves. They also launched “WorkAbroad,” an assignment system that automates reminders, letters and extensions and syncs dates directly to SuccessFactors. Together with AskHR and a mobility knowledge base, this shifted Mobility from admin to strategic partnering, improved visa compliance through automated prompts, and gave leaders real-time visibility on assignment progress. Post-go-live “hypercare” and weekly cross-regional forums sustained adoption. Early outcomes include rapid ticket resolution (746 of 750 within 24–48 hours) and fewer manual errors—evidence of thoughtful execution, scaled collaboration and a people-centred technology uplift.

Egis Group

ENTRY HIGHLIGHTS

Amid rapid growth and eight acquisitions in seven years, Egis reshaped mobility to protect talent continuity and accelerate project delivery. The team introduced a coordinated model spanning technology (DocuSign approvals, SmartRecruiters for global visibility, payroll harmonisation, EARTH ERP for HR/finance reporting), acquisition integration (visa-holder due diligence, policy harmonisation, rapid system onboarding) and internal career movement via the “Inside-Move Program.” Practical visa strategies brought niche offshore skills into Australian rail and driverless-train projects, while early talent mapping supported retention plans. Results included a four-fold rise in global moves in 12 months, decreased rolling attrition (21.2%→15.3%), internal fills now 10% of hires, and stronger engagement participation. Skills and mobility preferences to power succession and deployment. The submission stood out for its end-to-end design—linking M&A playbooks, compliance, systems and talent pathways.

Strategic Partnership of the Year

This award recognises exceptional partnerships between a corporate, government or not-for-profit organisation and a service provider working together to realise a shared vision. It celebrates collaborations that go beyond day-to-day operations to deliver genuine innovation, strategic value or transformation, with both parties making a meaningful contribution—whether through process redesign, technology enablement, improved employee experience or a new way of working.

AussieOS & SIMPLIFIED by V — Strategic Partnership

ENTRY HIGHLIGHTS

To stand up large-scale staff housing at speed, AussieOS partnered with SIMPLIFIED by V to repurpose an “off-the-shelf” B2C booking platform for corporate use—eschewing custom build in favour of fast, lean delivery. Beyond configuration, SIMPLIFIED embedded with the team from tender to go-live: mapping workflows with HR/Finance, aligning accounting codes, running one-on-one stakeholder sessions, and delivering role-based training. The result was a zero-downtime transition, 100% stakeholder adoption within weeks, automated workflows that cut HR processing time by up to 40%, and a consumer-grade UX that halved booking queries in the first two months. Compliance lifted via mandatory data capture and centralised property documentation, while real-time occupancy gave HR rapid response capability for remote locations. The partnership reframed corporate housing delivery around transparency, employee experience and shared dashboards—creating a scalable model AussieOS can now reuse to support other organisations.

FIS & EY — Strategic Partnership

ENTRY HIGHLIGHTS

FIS and EY tackled a fast-growing volume of cross-border virtual work by co-designing a policy-embedded digital workflow on EY Mobility Pathway – Hybrid Work. The solution bought consistent, multi-jurisdiction risk checks into one experience, standardised approvals and exceptions, and gave leaders clear analytics—replacing manual case handling with a transparent, scalable model. Delivered through a four-month joint rollout with Legal, Tax, HR and Mobility, it freed capacity, improved reporting accuracy and gave employees quicker, clearer outcomes while strengthening compliance. This submission stood out for true co-ownership—using technology and shared design to turn a governance pain point into a repeatable, people-centred operating model with measurable impact.

Whitehaven Coal & Visa Executive — Strategic Partnership

ENTRY HIGHLIGHTS

Whitehaven’s rapid international growth called for more than visa throughput; it needed a partner willing to co-own the challenge. Visa Executive stepped in as a true collaborator—co-architecting a simple, transparent operating model, building a proactive risk culture, and lifting internal capability so decisions were faster, safer and clearer. Together they aligned leadership, HR and site teams around shared guardrails, turned fragmented processes into a single source of truth, and treated family wellbeing and community integration as part of the mobility brief—not an afterthought. The result was a step-change in confidence: stronger governance without red tape, higher-quality pipelines into scarce roles, smoother employee experiences and a partnership that continued to improve itself over time.

Service Provider of the Year

This Award honoured a service provider who delivered standout results through strategic insight, technical expertise and forward-thinking solutions in Talent Mobility. Was open to providers of any size and recognised stand-alone initiatives that demonstrated innovation, influence and measurable client or industry impact.

AussieOS — Service Provider

ENTRY HIGHLIGHTS

AussieOS pairs heart and precision to solve two persistent mobility gaps: family integration and large-scale staff housing. “Club Aussie” is a self-funded spouse/dependent program that extends support beyond move-in—monthly peer sessions, local networking, job-readiness, and community pathways—helping 120+ family members in 12 months, with 16 spouses securing work within six months. “Shift Stay” tackles complex housing at pace: by adapting a proven B2C booking platform for workforce use, AussieOS delivered real-time occupancy/maintenance dashboards, HR/finance integration, and a hotel-like UX in under three months. Results include a 40% reduction in vacant days, maintenance turnaround under 48 hours, and 9/10 satisfaction—plus significant admin time saved for client teams. Fifteen years and 4,000+ relocations inform a nimble, human-centred model that’s replicable nationally.

Australia PEO (APEO) — Service Provider

ENTRY HIGHLIGHTS

APEO offers a rare ANZ proposition: a locally based Employer of Record combined with government authority to sponsor visas (On-Hire Labour Agreement in Australia; High-Volume Employer Accreditation in New Zealand). This integrated Visa Sponsorship + EOR model lets clients hire quickly and compliantly without a local entity, consolidating contracts, payroll, HR and immigration into one workflow. In 2024 APEO launched an automated onboarding/visa pipeline (30–40% faster onboarding), maintained a 100% visa approval rate, and scaled from 23 to 230 managed employees (2019–2025) across 95+ clients. Case studies span M&A continuity deeds, WHS-aligned deployments and multinational contract harmonisation—backed by plain-English onboarding resources and educational content. This submission evidenced time/cost savings, reduced risk, and enduring client confidence through local expertise and end-to-end delivery.

Complize – Service Provider

ENTRY HIGHLIGHTS

Complize positions immigration compliance as a proactive advantage for employers navigating fast-changing rules and growing scrutiny, replacing spreadsheets and reactive processes with a centralised, HRIS-integrated approach. The platform enables real-time risk alerts, visa-expiry tracking, labour-market-testing workflows and audit-ready reporting—so issues are acted on before they become breaches. Equally, Complize invests in education and partnership through tailored onboarding, training and ongoing support to lift internal capability and confidence. Clients report >60% reductions in administrative time and earlier interventions that safeguard sponsored employees and protect organisations from penalties and reputational harm. As Australia’s first regtech purpose-built for immigration compliance, Complize is helping reset industry expectations around transparency, risk mitigation and operational efficiency.

Vialto Partners (Selina Keller) — Service Provider

ENTRY HIGHLIGHTS

Vialto frames mobility as business enablement, pairing global scale with proprietary technology and deep technical expertise. The submission highlights rapid workforce deployment at pace, an end-to-end toolkit that simplifies complex tax and payroll needs, and post-assignment support through direct-pay platforms—underpinned by real-time analytics and an AI-assisted help centre. Alongside delivery, Vialto contributes to policy dialogue and publishes practical guidance, extending impact beyond individual clients. Reported outcomes include materially faster processing, meaningful cost reductions and higher employee satisfaction. This submission stood out for purposeful use of technology and technical depth to deliver speed, control and a better employee experience—at scale.

Rising Star in Mobility

This award celebrates individuals who are early in their careers (typically within 2–5 years of entering the mobility or related field) and have already demonstrated exceptional promise, initiative, and meaningful contribution to their organisation or the wider mobility community. Whether through innovation, collaboration, or people-centred problem-solving, these individuals are recognised for their leadership potential and fresh thinking in the talent mobility space.

Cheyenne Ponisi (Crown World Mobility) — Team Leader, Crown World Mobility

ENTRY HIGHLIGHTS

Team Leader Cheyenne Ponisi is recognised for early-career impact that blends client care with operational uplift. She led on-site training in Manila to strengthen delivery, refreshed vendor processes, and embedded a VIP-service mindset that peers describe as “brilliance with heart.” The narrative emphasises mentorship—Cheyenne creates a growth environment where teams feel supported and perform with confidence—alongside strong partner management and consistently people-first solutions. Testimonials point to her steadiness under pressure, humour and warmth, and an ability to translate complex moves into seamless experiences for assignees and stakeholders alike. Cheyenne demonstrated a compelling picture of leadership potential already in motion.

Claudia Benham (BAE Systems) — Global Mobility Specialist, BAE Systems Australia

ENTRY HIGHLIGHTS

Claudia stepped into a complex defence environment and quickly became the steady centre of a high-demand mobility function. Rather than simply keeping pace, she reset how work gets done—bringing clarity to roles and touchpoints, tightening governance, and making information accessible so employees and stakeholders know what to do, when and why. Her approach blended systems thinking with clear communication and a calm, service mindset, turning noise into predictable, user-friendly journeys. The result was faster deployments, stronger visibility and confidence across teams—delivered with the maturity and discipline of someone far beyond her tenure. This submission stood out for Claudia’s clear leadership and judgement: simplifying a critical function, lifting trust and speed, and signalling significant future impact.

Quest Relocation with Heart Award

Inspired by Quest’s promise of “Bringing You Home” and “As Local As You Like It,” the award recognised standout corporate clients or relocation agents who demonstrated a people-first approach—showing care, empathy and flexibility—treated accommodation as integral to helping employees feel safe, supported and at home, and fostered strong, collaborative relationships marked by professionalism, respect and partnership.

Jo Dalton (Vanderlande) — Office Manager, Vanderlande Industries Australia

ENTRY HIGHLIGHTS

Jo Dalton exemplifies people-first coordination for Vanderlande’s relocating and project teams in Sydney. She anticipates needs across visas, flights and emergency project pivots, but keeps humanity front-and-centre—knowing travellers personally, smoothing first days with directions, keys and even coffee orders, and treating hotel staff as true partners. When availability tightened, Jo worked collaboratively to streamline admin (e.g., direct-bill solutions), communicating with warmth and speed while protecting process integrity. This submission highlighted Jo’s consistent empathy, responsiveness, and respect that elevates service on both sides. Vanderlande employees feel at home while property teams feel valued and enabled to deliver VIP-level care. It’s a portrait of quiet leadership that turns accommodation into an extension of the employer’s culture.

Kate Wilkie — Travel & Expense Co-ordinator ANZ, Alstom Group

ENTRY HIGHLIGHTS

Alstom’s Kate Wilkie demonstrates hands-on stewardship of assignee wellbeing. She personally visits or stays at program properties to verify fit for international arrivals, attends Quest Basecamp to build local relationships, and keeps all parties informed when visas finalize late—reducing uncertainty at check-in. When cultural differences or guest concerns arise, Kate leans into collaboration rather than blame, co-creating improvements with properties (including a refocus on cultural training for incoming assignees). Feedback from Quest teams describes “working miracles” and “going the extra mile,” reflecting a consistent commitment to empathy and partnership. The application showed a clear through-line: proactive preparation, transparent communication and mutual respect that help new arrivals feel safe and supported—turning temporary accommodation into a softer landing and a stronger start.

Rati Tse (CT Connections) — Senior Travel Consultant, CT Connections

ENTRY HIGHLIGHTS

Rati Tse was nominated for her empathy-led approach to complex, often family-based relocations. Rati’s practice begins with attentive discovery—understanding cultural needs and preferences—then translates that into precise, timely instructions for property teams (e.g., halal-only pantry requests prepared ahead of arrival). She maintains relationships across multiple hotel touchpoints to ensure continuity and speed, and when pressures spike, she remains calm, solution-oriented and generous with options. She has been credited for setting a standard for partnership collaboration with setting a standard for collaboration: clear communications, swift responses and advocacy that aligns with CT Connections’ ‘We Care’ ethos. The result is more than logistics—it’s a reliably warm welcome that reduces stress and helps relocating employees feel at home from day one.

TEMi Talent Member Contribution Award

This Award recognises TEMi members whose steady engagement, generosity and passion for global mobility have strengthened our shared learning culture and embodied the values that make TEMi a trusted, collaborative community.

Sponsored by

2025 Finalists

Cynthia Dotigny, Mobility Coordinator, Seek

Jenny Buxey, Lead Global Mobility, Frmly

Jodi Schmerl, Global Mobility Manager, Treasury Wine Estates

Global Mobility Professional Graduate Excellence Award

This award is presented by TEMi to a standout graduate of the GMP1® Certification program. It recognises exceptional academic performance, strong application of course concepts, and a disposition that reflects the values and future leadership potential of the profession.

Sponsored by

2025 Finalists

Emma Fryer, People Partner, Iluka Resources Limited – GMP1®

Gabrielle Brady, Immigration Manager, Deloitte – GMP1®

Distinguished Service Award

Recognising a longstanding contribution to the advancement of talent mobility. This award honours an individual who has demonstrated sustained leadership, innovative thinking, and advocacy within the talent mobility industry over many years. It acknowledges their role in shaping policy approaches, influencing market practice, mentoring others, and leaving a lasting legacy of excellence and impact. –

Sponsored by

Meet the Finalists 2025 | Quest TEMi Awards

Talent Mobility Champion of the Year

Lisa Goggin — Global Mobility Lead, Canva

Natasha Wilson — Senior International Mobility Specialist

Team Excellence in Mobility

Capgemini Australia – Global Mobility Team

Newmont (APAC Global Mobility Team)

ResMed Global Mobility Team

Mobility Transformation of the Year

A2Milk

Capgemini Australia

Egis Group

Strategic Partnership of the Year

AussieOS & SIMPLIFIED by V — Strategic Partnership

FIS & EY — Strategic Partnership

Whitehaven Coal & Visa Executive — Strategic Partnership

Service Provider of the Year

AussieOS — Service Provider

Australia PEO (APEO) — Service Provider

Complize – Service Provider

Vialto Partners (Selina Keller) — Service Provider

Rising Star in Mobility

Cheyenne Ponisi (Crown World Mobility) — Team Leader, Crown World Mobility

Claudia Benham (BAE Systems) — Global Mobility Specialist, BAE Systems Australia

Quest Relocation with Heart Award

Jo Dalton (Vanderlande) — Office Manager, Vanderlande Industries Australia

Kate Wilkie — Travel & Expense Co-ordinator ANZ, Alstom Group

Rati Tse (CT Connections) — Senior Travel Consultant, CT Connections

TEMi Talent Member Contribution Award

2025 Finalists

Cynthia Dotigny, Mobility Coordinator, Seek

Jenny Buxey, Lead Global Mobility, Frmly

Jodi Schmerl, Global Mobility Manager, Treasury Wine Estates

Global Mobility Professional Graduate Excellence Award

2025 Finalists

Emma Fryer, People Partner, Iluka Resources Limited – GMP1®

Gabrielle Brady, Immigration Manager, Deloitte – GMP1®

Distinguished Service Award

2025 Winner To Be Revealed Live