Rati Tse (CT Connections) — Senior Travel Consultant, CT Connections

Rati Tse was nominated for her empathy-led approach to complex, often family-based relocations. Rati’s practice begins with attentive discovery—understanding cultural needs and preferences—then translates that into precise, timely instructions for property teams (e.g., halal-only pantry requests prepared ahead of arrival). She maintains relationships across multiple hotel touchpoints to ensure continuity and speed, and when pressures spike, she remains calm, solution-oriented and generous with options. She has been credited for setting a standard for partnership collaboration with setting a standard for collaboration: clear communications, swift responses and advocacy that aligns with CT Connections’ ‘We Care’ ethos. The result is more than logistics—it’s a reliably warm welcome that reduces stress and helps relocating employees feel at home from day one.