Jade Costello, Rental Search Australia

Jade Costello is the Founder and Director of Rental Search Australia, a national relocation support business helping individuals and families find a place to call home across Australia. Combining property expertise with genuine care for the people behind each move, Jade has grown the business over the past decade into a national team of 26 relocation specialists, dedicated to making relocation feel supported, personal and less overwhelming for every client.

Award submission
Jade’s submission focused on the practical and personal support provided to relocating renters before they arrive in Australia. From inspecting homes and advocating with agents to storing belongings, lending bedding and assisting a family affected by a fraudulent relocation provider, the examples demonstrate an approach centred on reducing uncertainty and helping families feel supported during relocation.