Kate Wilkie — Travel & Expense Co-ordinator ANZ, Alstom Group

Alstom’s Kate Wilkie demonstrates hands-on stewardship of assignee wellbeing. She personally visits or stays at program properties to verify fit for international arrivals, attends Quest Basecamp to build local relationships, and keeps all parties informed when visas finalize late—reducing uncertainty at check-in. When cultural differences or guest concerns arise, Kate leans into collaboration rather than blame, co-creating improvements with properties (including a refocus on cultural training for incoming assignees). Feedback from Quest teams describes “working miracles” and “going the extra mile,” reflecting a consistent commitment to empathy and partnership. The application showed a clear through-line: proactive preparation, transparent communication and mutual respect that help new arrivals feel safe and supported—turning temporary accommodation into a softer landing and a stronger start.